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NKS Programme Area:
Organisation and safety culture
Organisationskulturen inom den finländska Strålsäkerhetscentralens (STUK) avdelning för övervakning av kärnkraftverk. Organisational culture at the Radiation and Nuclear Safety Authority of Finland's department of Nuclear Reactor Regulation.
, Leena Norros
A case study to investigate the organisational culture of the regulatory authority was
conducted at the Radiation and Nuclear Safety Authority of Finland’s (STUK) Nuclear
Reactor Regulation (YTO) -- department. Organisational culture is defined as a pattern of
shared basic assumptions, which are basically unconscious. Objectives of the study were
to conceptualise and describe the main characteristics of YTO’s organisational culture and
to carry out a tentative core task analysis of the inspectors’ work. A combination of
quantitative and qualitative methods was used in the research. YTO’s culture was
identified as a hierarchy-focused culture with less emphasis on innovation or social
support. However, the ideal values of the personnel emphasised also social support and
goal setting. Ambiguous goals were felt by some personnel as increased uncertainty about
the meaningfulness of one’s job. Also a lack of feedback was mentioned. The core task
analysis identified the critical functions of the regulatory practice. These functions specify
the three roles of the regulatory authority, the expert role, the public role and the authority
role. The culture must support the fulfilment of the requirements of all the three roles.
Development needs in YTO’s culture were identified and recommendations were made.